CIVIE Platform
One patient.
One record.
Orders, documents, schedules, images, reports, claims, payments and every message live on one record in CIVIE, so every solution and every AI agent starts with the full context.
ActivityBalance $0.00
- Order read from a faxMR knee right w/o contrast · CPT 73721 · Dr. W. SmithCIVIE AI · RISMon, Oct 5 · 9:12 AM
- Coverage verifiedUnitedHealthcare PPO active · estimate $110.79RIS eligibilityMon, Oct 5 · 9:14 AM
- Booked from a text linkThu, Oct 15 · 9:10 AM · MRI 1RIS schedulingMon, Oct 5 · 6:48 PM
- Estimate paid at check-in$110.79 posted to CIVIE RCM · screening doneRIS check-inThu, Oct 15 · 8:56 AM
- Exam performedImages in CIVIE PACS · priors linkedPACSThu, Oct 15 · 9:41 AM
- Report signed and sentDelivered to Dr. Smith and Ana's portalASRThu, Oct 15 · 11:05 AM
- Claim acceptedCPT 73721 · 837P accepted by UnitedHealthcareRCMFri, Oct 16 · 7:30 AM
- Remittance postedPlan paid $348.98 of $459.77 · balance $0.00RCMWed, Oct 28 · 6:15 AM
Illustrative patient and data.
How the record fills
Every system,
one record.
CIVIE solutions write to the record natively. The systems you keep exchange data with it over standard interfaces.
- RIS to One CIVIE record, over Native
- PACS to One CIVIE record, over Native
- ASR to One CIVIE record, over Native
- RCM to One CIVIE record, over Native
- One CIVIE record to EHR, over HL7 · FHIR
- One CIVIE record to Modalities, over DICOM
- One CIVIE record to Payers, over EDI
- One CIVIE record to Referrers, over Portal · fax
What's connected
Every step,
on the same record.
Orders and documents
Referrals, insurance cards, clinical notes and authorizations, attached to the order.
Schedules and visits
Appointments, check-in, forms, screening answers and supplies used.
Images and priors
Studies in CIVIE PACS linked to the order, with relevant priors.
Reports and findings
Signed reports, follow-up recommendations and critical results.
Charges, claims and payments
Estimates, charges, claims, remittances, balances and statements.
Every conversation
Texts, emails, calls, recordings and voice agent transcripts.
In the reading room
Bring the context
closer to the read.
Images are one part of the study. CIVIE connects available priors, exam details and EMR information with the radiologist's viewing and reporting workflow. Recorded in CIVIE on demonstration studies, identifiers blurred.
Browse the imaging history.
The patient's available exams in the viewer, ready to hang beside the current study.
Compare current and prior series.
Link the studies and scroll both to the same anatomy while you assess the exam.
Start the report with the exam details.
The indication and comparison arrive filled into the template. Open connected diagnoses, vital signs and laboratory results when you need more context.
Why it matters
Context is what
makes AI useful.
Nothing out of view
The scheduler sees the authorization, the radiologist sees the priors, and billing sees the supplies used.
Nothing copied, nothing drifts
One order, one patient and one claim, instead of the same facts kept in four databases.
AI with the whole story
Agents answer a billing call knowing the exam, the estimate and the payment history.
Who writes to the record
Written once.
Read everywhere.
Each CIVIE solution writes its part of the story to the same record. Systems you keep add theirs over standard interfaces, so nothing arrives as a copy.
Written natively by CIVIE
- CIVIE RISOrders, documents, coverage, schedules and check-in
- CIVIE PACSImages and relevant priors, linked to the order
- ASR ReportingSigned reports, follow-ups and critical results
- CIVIE RCMCharges, claims, remittances and balances
- EasyPayEstimates, statements and payments
- CIVIE VoiceCalls, recordings and transcripts
Exchanged with systems you keep
- Your EHRPatients and orders in, results out, over HL7 and FHIR
- Modalities and AI servicesDICOM in, structured findings back into the report
- An existing PACS, if you keep itCIVIE RIS works with your existing PACS through HL7 and a DICOM modality worklist
- Clearinghouses and payersEDI eligibility, claims, remittances and claim status
- Referring officesPhysician portal, fax, email or text, whichever they prefer
- Payer portalsRead by automation where there's no interface
In their words
What customers say.
CIVIE’s unified data platform brought immediate clarity to our operations.
Dashboards replaced dozens of spreadsheets. Our team finally trusts the data.
Leadership finally has a real-time pulse on the entire practice.
FAQ
Questions,
answered.
For health systems, yes. CIVIE exchanges orders and results with the EHR and keeps the imaging and revenue workflow record around it.
Next steps
The whole story,
on every screen.
See one of your own orders followed from the fax to the final payment on a single CIVIE record.