Imaging centers
Fuller schedules.
Fewer phone calls.
CIVIE gives independent and multi-site imaging centers one platform for orders, scheduling, images, reports and billing, so a small team can take on more volume without adding systems or staff.
MRI 1 · 3T92% booked
CT 188% booked
US 281% booked
M. Bell · CT abdomen/pelvis
Checked in- Order read from fax · Dr. W. Smith
- Eligibility verified · UHC PPO
- Prior auth approved · #A-30418
- Estimate paid · $110.79
- CT screening form · 2 of 3
Illustrative
UnitedHealthcare · Primary
ActiveThe challenge
A small team.
Five systems.
Phones and faxes eat the day. Staff key in faxed orders, check eligibility on payer portals and call every patient to book, remind and reschedule.
Referrals that never become scans. Orders sit unscheduled, follow-up recommendations get lost and patients book somewhere else.
Billing starts too late. Estimates aren't collected at the visit, charges are re-keyed into a separate billing system and denials surface weeks later.
One ecosystem
One system
instead of five.
Most centers run a RIS, a PACS, a fax server, a reminder service and an outside billing company. CIVIE replaces them with one record and keeps the connections you need.
On one CIVIE platform
- Radiology Information SystemOrders, scheduling, check-in, worklists and report distribution
- PACS and viewerCloud image management, priors and a universal worklist
- Fax server and intake toolsAI reads faxed orders, cards and documents
- Phones, reminders and outreachAI voice agents, two-way texting and campaigns
- Billing and revenue cycleCharges, coding, claims, denials, posting and patient balances
- Patient payment portalEstimates, payment plans and bills patients understand
Connects to what you keep
- Referring officesPhysician portal, fax, email or text, whichever they prefer.
- Clearinghouses and payersEDI eligibility, claims, remittances and claim status.
- An existing PACS, if you keep itCIVIE RIS works with your existing PACS through HL7 and a DICOM modality worklist.
Start where it hurts most, usually RIS or billing, and add the rest when you're ready.
How CIVIE helps
Let the ecosystem
do the busywork.
Orders that read themselves
CIVIE AI reads faxed referrals and insurance cards and matches them to the patient, physician, exam and payer.
Learn morePatients who book themselves
Text links, your website, a kiosk and voice agents book into real slots with your rules and prep instructions.
Learn moreCoverage and estimates up front
Eligibility, deductibles and prior authorization are checked before the visit, and estimates are collected at check-in.
Learn moreVoice agents on every line
AI agents answer, schedule and remind around the clock, and hand off to your team with the whole story.
Learn moreFollow-ups that come back
Recommendations in signed reports become orders for the physician to acknowledge, so recommended care stays with you.
Learn moreBilling from the same record
Payments, charges and supplies flow from the visit into CIVIE RCM, with no re-keying and no batch files.
Learn more
FAQ
Questions,
answered.
You don't have to. Start with one solution, usually RIS or billing, alongside the systems you have. Because every CIVIE solution shares the same record, adding the next one later is a configuration step, not a new integration project.
Next steps
Run the whole center
on one record.
See CIVIE with your own orders, rooms and payers.